Manage Breakdown Calls
Customer or Centralized helpdesk can log calls
E-mail notification on call log and close including service report
Track consumption of spare parts
Track response/resolution time and setup SLA
Auto Allocate Engineers to Calls
View the Engineer’s Workload
Live Monitoring of engineers
Report of all jobs done by an engineer
Know your engineer’s location via the mobile app
Generate Schedules automatically under warranty/contract
Get a reminder as the date approaches
Engineers can enter the visit details along with parts used
Auto generate Preventive Maintenance Reports
The service and maintenance module is running at a variety of industries in various countries. The system works well for the biomedical and analytical companies, hospitals, ATM industry, Oil and Gas industry, industrial machinery and a lot more
How We Can Help You !
We can help you streamline your operations and make it paperless. We understand your business, develop and implement solutions which will solve your challenges. Give your customers and engineers a better experience!
We work with you to understand the business and provide you with a software solution that will solve your challenges and make your after sales servicing work like clock work.
We can develop functions which you require if it is not already available.
Drop us your contact details and we will schedule a LIVE demo with your team.