Helpdesk / Biomedical / CMMS / Service & Maintenance Software
Across the globe, we provide a highly specialized Service & Maintenance Software that will fully automate your Service department and make it PAPERLESS. This is successfully running in 10+ countries.
Control & monitor all your pre-installation visits, installations, preventive maintenance, breakdown calls, spare parts management, quotations, warranties & maintenance contract renewals with reminders, customer’s signature via mobile on service report etc. Whatever your service operations require, we have it.
Track spare parts used through engineer’s mobile
Engineers can enter service visits & close calls through mobile
Customers can give feedback & digital signature through mobile
Your customers can even directly log service requests
Calls can be logged by Customer / Service Dept / Engineers
Engineers can enter service visit details including spares
Service report is instantly emailed to customer.
Auto Allocate Engineers to Calls
View the Engineer’s Workload
Live Monitoring of engineers
Report of all jobs done by an engineer
Know your engineer’s location via the mobile app
Generate Schedules automatically under warranty/contract
Get a reminder as the date approaches
Engineers can enter the visit details along with parts used
Auto generate Preventive Maintenance Reports
The service and maintenance module is running at a variety of industries in various countries. The system works well for the biomedical and analytical companies, hospitals, ATM industry, Oil and Gas industry, industrial machinery and a lot more
How We Can Help You !
We can help you streamline your operations and make it paperless. We understand your business, develop and implement solutions which will solve your challenges. Give your customers and engineers a better experience!
We work with you to understand the business and provide you with a software solution that will solve your challenges and make your after sales servicing work like clock work.
We can develop functions which you require if it is not already available.
Drop us your contact details and we will schedule a LIVE demo with your team.