Software for businesses around the world
Powerful platform to manage all your Service & Maintenance operations, Sales Enquiries Management, Sales Processing, Inventory, Manufacturing etc We also provide Mobile App for various functions
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Software for Small Medium & Large Organisations
Streamline your service operations according to your organisation requirements
Field Service Teams
Manage all field activities such as call logging, engineer’s visits and customer feedback with an android app
Paperless Service
System sends auto-emails to customers, engineers and service teams when tickets are opened and closed
Extensive Reporting
Comprehensive data on the different parameters of service function ensures you have accurate information
SERVICE & MAINTENANCE MANAGEMENT
Manage all service requests from your customers by logging calls against a serial number. Tickets are allocated to engineers and engineers can close tickets with remarks and spares consumed. Preventive Maintenance scheduling and warranty/contract managment.
An email is sent to the relevant people at each step ensuring seamless communication. Various controls are available including multiple service centres, spares inventory integration, engineer’s expenses tracking and a lot more.
INVENTORY MANAGEMENT
Ensure control over stock management with stock coming in via purchase orders. Issue stock to engineers and keep track of spares consumed against ticket numbers.
Provision for stock tracking with expiry dates. Want to keep it simple? Do this without any stock tracking but keep a track of which spares have been consumed by a main item either for breakdown calls or preventive maintenance visits
SALES ENQUIRY TRACKING
Create Prospects and Item specific enquiries along with follow up reminders. Generate visit schedules for sales staff on specific dates and capture the visit details. GPS tracking of sales staff on the field.
Generate quotations, invoices and delivery notes linked to the customer enquiry. Extensive reporting of the sales activities and enquiries generated.