Service & Maintenance Software (CMMS)

Installations

Preventive Maintenance

Repair Calls / Work Orders

Service Quotations

Maintenance Contract Reminders

Calibration Reminders

Close Calls via Mobile

SLA Management

Engineers Scheduling

Customer Feedback

Automated Service Report

Paperless Service Dept

We are specialized in online installation & support in any country
We are affordable.

Improve Your Service Operations

Web based service software that will streamline all your processes and make it PAPERLESS

Pre-installation Management

Schedule visits and record jobs done prior to installing large equipments. Auto generate installation reports

Installation

Register the unique serial number along with customer details, warranty information and a lot more optional information

Mobile App

The android app enables field staff to log and close breakdown calls, enter preventive maintenance and track staff via GPS in realtime

Breakdown Call Management

Log calls against a serial no, allocate to engineers and engineer enters visit details

Preventive Maintenance (PMS)

Auto generate PM schedules and get a reminder as the date approaches

Engineer Scheduling

Assign calls to engineers and track jobs done in real time

Spare Part Management

Keep track of spares inventory in warehouses and with engineers via a 2-step process or simply track consumption of spares without inventory

Warranties

Track warranty start and end dates. Get reports of breakdowns during warranty and early reminders to follow up for contracts

Maintenance Contracts

Keep track of start and end dates of contracts along with advanced features such as parts included, service level agreements and more

Call centre Screenshot

Features

Mobile App

Log service requests though mobile
Engineers can enter service visits & close calls through mobile
Engineers can enter preventive maintenance visits through mobile
Customers can give feedback & digital signature through mobile

Breakdown Call Management

Customers can directly log service requests
Calls can be logged by Customer / Service Dept / Engineers
Engineers can enter service visit details including spares
Service report is automatically generated and instantly emailed  to customer.

Engineer Scheduling

Auto Allocate Engineers to Calls
Reallocate & reschedule engineers to jobs
View the Engineer’s Workload
Live Monitoring of engineers on the field
Report of all jobs done by an engineer

Preventive Maintenance

Generate Schedules automatically under warranty/contract
Get a reminder as the date approaches
Engineers can enter the visit details along with parts used
Auto generate Preventive Maintenance Reports

"Your deep involvement, understanding of customer requirement and accordingly proposing solutions, and implementing the same is highly appreciated"

Nevil Kavarana​
VP and Head Business Development and Sales Support at Kaya Limited
"Through your helpful advice, we inherited a management system that has seen service delivery at the health facilities tremendously improve and as such saving lives"


Richard Ngatia​
Managing Director and CEO at Megascope Healthcare(K) Ltd
"It is being used to support our customers and our engineers plus maintaining the databases, history of equipment and tracking of engineer's productivity. The application is pretty robust, customizable and stable in performance "
Nafis Ahmed​
Head of Technical Services at JNC Internaltional

How We Can Help You !

We can help you streamline your operations and make it paperless. We understand your business, develop and implement solutions which will solve your challenges. Give your customers and engineers a better experience!

We work with you to understand the business and provide you with a software solution that will solve your challenges and make your after sales servicing work like clock work.

We can develop functions which you require if it is not already available.

Need Advice?

Drop us your contact details and we will schedule a LIVE demo with your team.