ABEXA CMMS ( A Service & Maintenance Software)
Installations
Preventive Maintenance
Repair Calls / Work Orders
Service & Spares Quotations
Warranties expiry & Contracts renewal reminders
Spare parts replaced tracking
Close Calls via Mobile
Capture customer signature via mobile app
Engineers Scheduling
Attach scanned service rpts, manuals, photos, videos etc
Instant Service Report
Paperless Service Dept
We provide online installation, training and support in any country
We have customers in India, Kenya, Oman, South Africa, Tanzania, Palestine, Nigeria, Bahrain, Kuwait, Philippines, Nepal, Bhutan etc who are using this since many years.
Improve Your Service Operations
Web based service software that will streamline all your processes and make it PAPERLESS
Pre-installation Management
Schedule visits and record jobs done prior to installing large equipments. Auto generate installation reports
Installation
Register the unique serial number along with customer details, warranty information and a lot more optional information
Mobile App
The android app enables field staff to log and close breakdown calls, enter preventive maintenance and track staff via GPS in realtime
Breakdown Call Management
Log calls against a serial no, allocate to engineers and engineer enters visit details
Preventive Maintenance (PMS)
Auto generate PM schedules and get a reminder as the date approaches
Engineer Scheduling
Assign calls to engineers and track jobs done in real time
Spare Part Management
Keep track of spares inventory in warehouses and with engineers via a 2-step process or simply track consumption of spares without inventory
Warranties
Track warranty start and end dates. Get reports of breakdowns during warranty and early reminders to follow up for contracts
Maintenance Contracts
Keep track of start and end dates of contracts along with advanced features such as parts included, service level agreements and more
Abexa CMMS - Features
Mobile App
Log service requests though mobile
Engineers can enter service visits & close calls through mobile
Engineers can enter preventive maintenance visits through mobile
Customers can give feedback & digital signature through mobile
Breakdown Call Management
Customers can directly log service requests
Calls can be logged by Customer / Service Dept / Engineers
Engineers can enter service visit details including spares
Service report is automatically generated and instantly emailed to customer.
Engineer Scheduling
Reallocate & reschedule engineers to jobs
View the Engineer’s Workload
Live Monitoring of engineers on the field
Report of all jobs done by an engineer
Preventive Maintenance
Generate Schedules automatically under warranty/contract
Get a reminder as the date approaches
Engineers can enter the visit details along with parts used
Auto generate Preventive Maintenance Reports
How Abexa CMMS can help you !
We can help you streamline your operations and make it paperless. We understand your business, develop and implement solutions which will solve your challenges. Give your customers and engineers a better experience!
We work with you to understand the business and provide you with a software solution that will solve your challenges and make your after sales servicing work like clock work.
We can develop functions which you require if it is not already available.
Need Advice?
Drop us your contact details and we will schedule a LIVE demo with your team.